Customer Service

Fast. Easy. Reliable.

ABG Ship Now offers you a quick and simple way to fulfill last
minute product orders. Choose from a wide array of bathware
products or create a custom bundle solution, all of which are
available to ship in just 24-48hrs!

Shop by product category or discover a new American Bath
Group brand, and complete your purchase online with
shipping directly to your registered address.

If you are new to ABG Ship Now simply Register now to start
shopping or continue reading for complete step-by-step

*Account registration must be completed in order to purchase.

Step 1 - Open your Account

Step 2 - Select your Products

Step 3 - Place your Order

If you are an existing American Bath Group brand customer, all you need to do is Register to gain immediate access to be able to start shopping.

As an existing American Bath Group customer, you can immediately purchase products after registration is complete with a credit card. Additionally, you have the option to create a credit account by completing a credit application. The requests will be approved in 3-5 business days.

If you are not and American Bath Group customer, your account application will be submitted for review. If you are a trade professional such as a plumber, designer or even an end consumer, please consult your local wholesalers for ABG product purchases.

After registration is complete its time to
find the perfect product, simply search by
brand, product category or with the search
tool to find a suitable bathware product.

On the product details page, select color,
accessories and add compatible products
to complete your bathing solution.

You can also see estimated delivery dates,
as well as the number of Ship Now points
accumulated per item.

Discover the ABG Ship Now points system below.

Once you’ve completed your shopping it's
time to checkout. We’ve made the checkout process easy and fast, simply use a credit card to complete your purchase online with ABG Ship Now. Or use your credit account if your credit application has been approved.

After an order has been placed you will
receive an order confirmation email and a separate email that contains your order tracking number and details.

All tracking, returns and inquiries regarding
your orders can be accessed from the My
Account page.

Ship Now Points System

Make every purchase count with ABG Ship Now Points. With each item you add to your cart, you will be
allocated points that total and reduce the cost of your current purchase. Accumulate enough points and
receive, free shipping or a percentage discount on your immediate order. No need to redeem points or
exchange them, they are automatically totaled and discounted during the checkout process.

- 25 pts receive Free Shipping
- 50 pts receive Free Shipping and a 2.5% discount on the total purchase amount
- 100 pts receive Free Shipping and a 5% discount on the total purchase amount

Tracking your Order

After your order has been confirmed you will receive an email that contains the tracking number for your order. Simply refer to your order on the My Account page to track its progress. You can also use the tracking number on the courier’s website for more details and to access the shipper's contact information.


If there are any damages to your order, or if you have received an incorrect order,
please consult the Returns page and complete the return form to submit your claim.
For complete terms and conditions please consult our Terms & Conditions.

Customer Service

If you require assistance with your order, return or if you have any other questions please contact us at : 1-833-509-9512 Or use the contact form on the Contact Us page.

The product is currently Out-of-Stock. Enter your email address below and we will notify you as soon as the product is available.